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Betsafe Casino

Before Betsafe casino online became a world-class entertainment platform, it was a sportsbook. Its expansion into the online casino began in the second year, and it hasn’t stopped since. The online casino is part of the larger BML Group from Sweden, which has cemented its reputation as a leading gambling outfit. Over the years, the casino has collaborated with various software manufacturers to create a suite of games that offer over 1,000 games and over 100 jackpots. Its game offerings are some of the most comprehensive in the industry, and these are its biggest selling points. Betsson Group, which the casino is part of, was 2017’s winner of the EGR Operator Awards as the top customer service operator.

Pros

  • A wide variety of slot games
  • Above average customer support
  • Secure and simple gaming platform
  • No withdrawal limits

Cons

  • Doesn’t offer an international customer support number
  • Restricted in a lot of countries

The versatility that players get with this online casino makes it suitable for customers with different skill levels from beginners to professionals. Besides slots and table games, the casino has a live casino for players who want a more realistic approach to their gaming. This Betsafe casino review looks at the various aspects of the platform from bonuses to customer support to provide players with the information they need before opening accounts.

Casino Information

Casino NameBetsafe
Established2006
PromotionsLucky Wednesday Bonus
Instant PlayYes
Mobile FriendlyYes
Live ChatYes
Wagering Requirementx40
Min/Max Deposit$10
Min/Max Pay-Out Amount$20
Allowed CountriesUK, Malta
Bonus CodeN/A
Bonus Code Expiry DateN/A
Welcome Bonusup to $50
Free Spins20
Software ProviderNetEnt, NYX, Microgaming
Live CasinoYes
LicenseMaltese Gaming Authority

What is the Welcome Bonus?

After the first Betsafe login and funding the account, you are eligible for the up to 100% ($50) welcome bonus. This offer stays valid if a new customer makes the initial deposit of $10 or more. You get the bonus 20 spins if your original deposit is more than $25. However, the free spins are only for the ‘Coins of Egypt’ slot, which means you also have to claim them by opening this particular slot. Each bonus spin is worth$ 0.20. The casino gives a 30-day limit from the day of registration to claim the bonus. It means that if more than 30 days pass before you can claim the welcome bonus, it becomes invalid. Players who deposit through Neteller, Moneybookers and Skrill are not eligible for the welcome bonus. The maximum Betsafe casino bonus that any single player can claim is $50.

Note that you have to satisfy the wagering requirements, which, in this case, is 40 times the bonus before withdrawing any money won using the free funds. If a player claims a $20 welcome bonus, you must bet $800 (20×40) to claim the winnings. As with most casinos, customers have a $6/game round or $0.50 bet per line on every bonus. Limitations exist on the games that you can wager the welcome bonus. Players should check the T&Cs to find out which means they can pay with the reserved money. Players can also use Betsafe casino no deposit bonus codes for free live casino games.

Offered Games

The collection of games available at Betsafe is what has made the casino one of the top ones in Europe. Customers get everything from table games to card games, single to multi-line, slots to progressive jackpots. Customers can indulge in poker, baccarat and online blackjack. You get classic slots such as Diamond Strike, Joker and Route 777. Progressive jackpots are available from the big names like Mega Moolah, Mega Fortune and Arabian Nights. If you are a roulette enthusiast, the options are from the live alternative to roulette low stake. The online casino is always updating it game selections to meet the ever-evolving demands of the modern-day gambler.

For players who prefer to interact with dealers, the live casino caters to that. The site uses dealers from the UK to liven up the tables. Customers have a choice of over 100 games with the classics ones like blackjack, roulette and poker. The live casino has a VIP lounge for customers who want more excitement. This section offers exclusive blackjack, Grand casino dual roulette, speed roulette, the fortune VIP blackjack table and speed baccarat.

The site is designed to make it easy to spot games. One downside is that the background of the site is black, and that can make it difficult to read some information. The games are arranged on the left side of the site complete with detail about tournaments, promotions and game reviews. This information is invaluable, particularly to a new player.

Mobile

betsafe mobileThe casino improves its offerings to reach more customers through Betsafe mobile. Players don’t have to be stuck in front of a desktop or a laptop to access the games they want from the online casino. The Betsafe casino app is laden with all types of features, including the live casino, poker and virtual sports. The mobile casino has over 300 games released exclusively for the app. The filter function makes it easy for players to find the games they need in seconds. You also get jackpot slots, which means the opportunity to win large sums straight from your handheld device. The app’s user interface is simple to use with excellent navigation. The live casino offers 45 table games in 4 different language options. It has HD video streaming, which gives you high-quality graphics for the real-live casino experience. The mobile app allows you to bet a maximum of $5K at the blackjack tables. You can get a Betsafe casino download on Android and iOS. Most casinos release mobile versions of their websites to entice customers, but this one took the time to make it a more than satisfactory experience.

 

Promotions and Campaigns

Betsafe casino has various deals running at different times to keep customers entertained and coming back. Betsafe casino Promotions are designed to cater to different players. The $25 Dream Catcher bonus, for example, is a promotion aimed at players in Ireland. There is the Lucky Wednesday bonus where a customer can get a free spin on a specific game. Any money made from that free spin is considered bonus funds and, therefore, subject to a 35x wagering requirement. Different prizes are awarded in this promotion. During the World Cup season, the casino has a Sumer Football Festival. Until the tournament’s final games, customers can win cash prizes and other rewards. Currently, the gambling site has a new game called Top Card where players can get up to 50% cash back. Betsafe casino bonus codes are also available to use on specific games.

Customer Support

CommunicationLive Chat / Phone / E-mail
Phone Hours8 AM to midnight
Call BackYes

The Betsafe live chat system is available 24/7, providing customers with round-the-clock support whenever it’s required. This casino’s customer support is among the best performing in the sector. As mentioned, the whole Betsson Group won the EGR award for best customer service. It takes about 30 seconds to get someone on the live chat system. Email takes about 30 minutes to an hour before getting a response. One big downside of the site is that the phone number is only for UK customers. It means that players from across the globe are restricted to email and live chat.

Alternatively, customers can request for call-backs by clicking a button on the left side of the support page. The VIP support program is available to cater to the needs of premium players. They, of course, have to pay a bit extra for the privilege. The casino’s FAQ section contains useful resources that customers can use before turning to customer support. It covers various subject extensively from the registration of new accounts to Betsafe casino bonus 2018.

Banking/Payment Methods

Players can fund their accounts using the common methods, which are Visa, MasterCard, PayPal, Paysafecard, Skrill, Neteller, Entropay and Citadel. For credit and debit cards, the service fee can be anywhere from 0-2.5%, and the minimum amount you can depot is $10. E-wallets don’t have a service charge and a minimum requirement of $10 except for PayPal, which is $20.

You can withdraw money using Visa, which has a minimum requirement of $20. The approval takes 24 hours, and the processing is 2-5 business days. You can withdraw a minimum of $10 via PayPal, which takes up to 24 hours with instant withdrawals allowed at selected banks. Wire transfer takes 2-5 days with a $20 minimum requirement. Skrill and Neteller provide instant withdrawal while Entropay takes 2-5 days.

Regardless of the transaction method, Betsafe casino provides a secure platform for deposits and withdrawals. Players should know Betsafe casino withdrawal rules before cashing out. For instance, you cannot withdraw winnings generated from bonus money without meeting the wagering requirements.

Betsafe has established itself as a reputable online casino. Its game selection is the biggest lure for customers. Apart from the classics, customers get exclusive games and a well-stocked live casino, not to mention the Betsafe sports betting. The wagering requirements may be a tad better compared to other online casinos because you only have to bet the bonus as opposed to bonus and deposit. The casino has licenses in the UK, Malta and Alderney. Customers benefit from a high-performing site and a better mobile app.

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